Connex BIM Connex Process Management Connex API
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We Are With You at Every Step

 
 
 
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 Get the Help You Need, Whenever You Need It!

Do you have questions or need assistance? We have a dedicated customer support team ready to assist you. We're available during business hours on chat, phone and by email all weekdays between 8:00 am - 4:30 pm CET (Fridays 8:00 am - 4:00 pm CET).

 
 
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Help Center

Want to find answers yourself?
Check out our Help Center!

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Email

Write us an email if you have any questions. You can expect an answer within 24h.

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Phone

Give us a call if you have any questions or in need of information.

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Chat

You can also chat with our Support team. Click on the Support button in the lower right corner.

 
 
 
 

 “The support is always quick and very effective, whenever I need their help! After we have talked I often get the feeling, that I have gotten everything answered, so I can continue my work effortlessly. And it is a HUGE plus that it is possible to chat with the support, in case I need a quick and short answer - the support is really the best!”

 
 
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 FAQ

You talk and we listen. We have distilled all requests for information into a set of extensive FAQs that help with common enquiries.

Customer Success

All of our customers are assigned a dedicated Customer Success Manager who will periodically reach out to you to listen to your needs and offer you support. We also update you regularly on new features and general news to ensure you get all the industry insights we have available.

Live Demo

Book a live demonstration of Connex held by one of our dedicated Customer Success Managers that understands your specific needs and requirements.

 
 

See our latest Release News

Release News
Connex Release 2023.6
Connex Release 2023.6

Upgrade your Connex experience with the new Desktop Viewer, now on the Microsoft Store! Enjoy improved performance for larger models and explore features like cuts, annotations, and laser measurements. Connex also introduces version control, improving model and drawing management. See all news here.

Connex Release 2023.5
Connex Release 2023.5

We're entering the fall with a new Connex release! In version 2023.5, we have introduced new features that will help your project management. Among other things, you can set automatic deadlines for workflows to ensure that all tasks have a deadline. And with two new administrator roles, you'll have more flexibility to delegate responsibility for assigning user rights. See all the new features here.

Connex Release 2023.4.2
Connex Release 2023.4.2

We have released improvements and fixes for Connex. See all fixes here.

Connex Release 2023.4.1
Connex Release 2023.4.1

Discover the latest release of Connex. In this update, we have introduced the ability to store GPS coordinates for pictures in the Connex database. Additionally, we have made improvements to the reporting functionality, addressed various bugs, and enhanced the mobile experience. See all news here.

Connex Release 2023.4
Connex Release 2023.4

We are excited to announce the release of Connex 2023.4, which introduces the highly anticipated project activation and deactivation feature. With this release, project owners and administrators gain greater control and flexibility over project statuses, allowing for improved project management and organization. See all news here.

Connex Release 2023.3
Connex Release 2023.3

Our latest release contains improvements and fixes to Connex. Among other things, you as a user can now transfer files from RIB Project directly to a comment on a task in Connex! We have also improved the task and registration overview, so it is now possible to filter and sort by location. See all news here.

Connex Release 2023.2
Connex Release 2023.2

We are pleased to present our latest release, which we have worked hard on before Easter, where we have made task management and cross-data searching more efficient. Now you can create tasks directly from QA registrations on both our web application and mobile app, and you can also create tasks in Connex directly from RIB Project! We have also worked on improving the user experience and optimizing our software. See all the news here.

Connex Release 2023.1
Connex Release 2023.1

Want to streamline your task management process? Our newest release has got you covered! With the ability to create tasks directly from Checklists and QA Plans registrations, this release will help you save time and increase efficiency. Check out all our news, improvements and fixes here.

Connex Release 2022.6
Connex Release 2022.6

Christmas and the New Year are approaching, and from us, to you, we've put some presents in the form of new features and improvements under the Christmas tree... Among other things, you can import registrations to checklists, create checklist templates, as well as archive registrations. See all new features here.

Connex Release 2022.5.1
Connex Release 2022.5.1

In this release we have focused on fixes and optimizations of existing features. Among other things, we have focused a lot on improvements to QA plans and reports. See all fixes here.